Frequently Asked Questions.

Everything you need to know about RiskOptimix portfolio analysis

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Pricing & Plans

Questions about our pricing, plans, and subscription options

Essential Analysis provides comprehensive portfolio statistics, risk metrics, and charts based on historical data. This includes:

  • Portfolio performance metrics (returns, volatility, Sharpe ratio)
  • Risk measures (VaR, maximum drawdown, beta)
  • Correlation analysis and diversification insights
  • Professional charts and basic PDF reports

Advanced Forecasting adds sophisticated modeling that predicts future risk levels, volatility, and correlations using institutional-grade GARCH ensemble methods:

  • CCC/DCC ensemble modeling with 12+ models per stock
  • Future volatility and correlation predictions
  • Risk forecasting with confidence intervals
  • Professional model validation and comprehensive reports

Yes! New users get a 7-day free trial of Advanced Forecasting. You can run unlimited analyses with full forecasting capabilities during your trial period. No credit card required to start - just sign up and begin your trial immediately.

Essential Analysis: Completely free forever with unlimited portfolio analyses

Advanced Forecasting: $24/month with a 7-day free trial

Compare this to traditional financial advisors who charge $1,000+ for similar analysis. We believe professional-grade portfolio analysis should be accessible to everyone.

No! Both plans support unlimited holdings per portfolio and unlimited analyses. We believe in providing value without artificial restrictions. Analyze as many portfolios as you want, with as many holdings as you need.

Absolutely! You can cancel your Advanced Forecasting subscription at any time from your account settings. Your access continues until the end of your billing period, and you'll automatically switch to the free Essential Analysis plan.

Portfolio Analysis

Questions about how our portfolio analysis works and what you'll get

You can analyze any publicly traded stocks, including:
  • Individual stocks (US and international)
  • ETFs and mutual funds
  • REITs
  • Any ticker symbol available on major exchanges

We retrieve up to 10 years of historical data for each holding to ensure comprehensive analysis.

Most analyses complete in 5-15 minutes, depending on portfolio size and complexity. Essential Analysis is typically faster, while Advanced Forecasting takes a bit longer due to the sophisticated modeling involved. You'll receive email notifications when your analysis is complete.

Essential Analysis includes:

  • Portfolio performance metrics and risk measures
  • Individual stock analysis and correlations
  • Performance charts and composition breakdown
  • Diversification analysis and recommendations
  • Professional PDF report

Advanced Forecasting adds:

  • Future volatility predictions for each holding
  • Portfolio risk forecasting with confidence intervals
  • Dynamic correlation analysis
  • Model validation and ensemble results
  • Comprehensive forecasting charts and premium reports

You have two options:
  1. Manual Entry: Enter your holdings one by one with ticker symbols and quantities
  2. CSV Upload: Upload a CSV file with your holdings (we provide a template)

No need to connect bank accounts or brokerage accounts - just the basic information about what you own.

Technical

Questions about our methodology, models, and technical approach

Our CCC/DCC ensemble modeling uses the same sophisticated techniques employed by hedge funds and institutional investors. We test multiple GARCH model specifications (GARCH, EGARCH, TGARCH, APARCH) with different probability distributions, validate their performance, and combine the best performers for robust forecasting. This approach provides much more reliable predictions than single-model approaches used by basic portfolio tools.

CCC (Constant Conditional Correlation): Assumes correlations between assets remain constant over time. This is faster to compute and provides stable, reliable results for most portfolios.

DCC (Dynamic Conditional Correlation): Allows correlations to change over time, capturing how assets move together differently during market stress. This provides more realistic risk estimates during volatile periods.

Our system automatically selects the best approach based on your portfolio characteristics and provides results from both when appropriate.

We provide confidence intervals with all forecasts so you know exactly how certain we are about our predictions. Our ensemble approach typically provides better accuracy than single-model forecasts, but remember that all financial forecasting involves uncertainty. We validate our models using out-of-sample testing and provide transparency about model performance in your reports.

We use professional-grade financial data sources including Yahoo Finance APIs and other reputable providers. Our system validates data quality, handles stock splits and dividends, and ensures accuracy before running any analysis. We typically use up to 10 years of historical data for robust statistical analysis.

Account & Billing

Questions about your account, billing, and subscription management

You need an account to save your analyses and access your reports. Creating an account is free and takes less than a minute. For Advanced Forecasting, you'll need an account to manage your subscription and access premium features.

You can manage your subscription from your account settings. This includes:
  • Viewing your current plan and billing date
  • Upgrading or downgrading your plan
  • Updating payment information
  • Canceling your subscription
  • Viewing billing history

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor Stripe. All transactions are encrypted and secure. We do not store your payment information on our servers.

We don't offer refunds for partial months, but you can cancel anytime and your access continues until the end of your billing period. We offer a 7-day free trial so you can fully test Advanced Forecasting before committing to a subscription.

Support

Questions about getting help and contacting our team

You can reach our support team through:
  • Email: support@riskoptimix.com
  • Contact form on our website
  • Live chat during business hours

We typically respond within 24 hours, often much faster.

If you encounter any issues with your analysis, please contact our support team immediately. We can help with:
  • Analysis errors or failures
  • Questions about interpreting results
  • Technical issues with uploads or downloads
  • Guidance on using our platform

Yes! We provide:
  • Detailed methodology explanations on our Approach page
  • Technical documentation downloads
  • Example analysis reports
  • Video tutorials (coming soon)
  • Educational blog posts about portfolio analysis

Still Have Questions?

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Documentation

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Contact

Get in touch with our portfolio analysis experts

Email

support@riskoptimix.com

Response Time

We typically respond within 24 hours

Support

Technical support and portfolio analysis questions