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1. Information We Collect
We collect information you provide directly to us and information we collect automatically when you use our services:
Information You Provide
- Account Information: Username, email address, and password when you create an account
- Portfolio Data: Stock symbols and investment amounts you submit for analysis
- Contact Information: Name and email when you contact us
- Communication: Messages you send to us through our contact forms
Information We Collect Automatically
- Technical Information: IP address, browser type, device information
- Usage Information: Pages visited, time spent on pages, click patterns
- Cookies: Session cookies for functionality and optional analytics cookies
- Timezone: Your browser's timezone for displaying times in your local time
2. How We Use Your Information
We use your information to:
- Provide and improve our portfolio analysis services
- Process your portfolio data and generate analysis reports
- Communicate with you about your account and our services
- Send you analysis results and updates
- Respond to your inquiries and provide customer support
- Ensure the security and integrity of our services
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly agree to share your information
- Service Providers: With trusted third parties who assist us in operating our website and services
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure hosting and data storage practices
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account Data: Until you delete your account
- Portfolio Analysis: For the duration of your account plus 30 days
- Communication Records: For up to 3 years for customer service purposes
- Legal Compliance: As required by applicable laws
6. Your Rights
Under GDPR and other privacy laws, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Limit how we process your data
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent for data processing
To exercise these rights, please contact us at privacy@riskoptimix.com.
7. Cookies and Tracking
We use cookies to enhance your experience on our website. For detailed information about our cookie usage, please see our Cookie Policy.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
9. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@riskoptimix.com
- General Contact: support@riskoptimix.com